Monkey see. Monkey do, as the saying goes. Turns out that this might not be far from the truth. People tend to conform to what others are doing or saying if they perceive them as a source of accurate information. Humans like to be right, so they look to others who are considered experts in their respective fields to understand something deeper. This typically occurs when someone is unsure of something or lacks knowledge in a particular area. Informational social influence is associated with the internalization of said ideas adopted by the expert
Using UGC for Social Proof
Building the credibility of your brand can be as simple as harnessing user-generated content in the way of reviews, shoppable content, galleries, etc. When your current audience already positively advocates for you on public social media spaces, it fuels growth. We’ve done great campaigns that utilize social proof user-generated content in their advertisements, such as IT Cosmetics and Marshalls. Most of these videos were videos of people either using the product, conducting real-time shopping, unboxing, product review, and/or generally flaunting their purchases. When the audience sees the average-day person vouch for a product or service, it’s more relatable to themselves. They’re more likely to trust the opinion of someone who seems genuine, invested, and honest.