“100% of organizations will be using AI by 2025,” Forrester estimates. One of the benefits of AI is that it can hopefully contain less bias than humans and none at all if programmed correctly. However, it will depend on who programs the machine learning. Humans are the ones who choose what data that the algorithms use and how the results are applied. It will require many tests from many different individuals in order to avoid unconscious biases. But what are some proper steps that programmers can take to avoid these biases? First, educate all staff on responsible AI. Second, let your audience know what you’re doing and be transparent with how your AI algorithms work to make predictions. Lastly, have a team on deck to do damage control if your audience feels that they have been unjustly treated due to AI bias