Marketing Communications 101

Otherwise known as MarCom, marketing communications refers to the combination of promotional tools, channels, messages, and media that brands use to communicate with their audience. The role of marketing communications is to:

1.     Shorten sales funnel

2.     Increase customer loyalty

3.     Increase brand awareness

SWOT Analysis

Can you tell me 3 strengths of your brand? What about 3 weaknesses? If you hesitated, had to stop and think for an answer, and maybe found one minute later then you can benefit from SWOT Analysis. SWOT stands for Strengths, Weaknesses, Opportunities, and Threats. This is a tool to analyze the aspects of your brand to help it improve, grow, rinse, and repeat. Some benefits of conducting a SWOT analysis are:

Global Marketing Strategy

Going global is not just for big corporations anymore in the digital world. Any market can be any brand no matter where they are based. Global marketing is a way to market your brand that will encompass many countries from many different regions of the world. This is when global standardization comes into play. This means that your campaign messaging can be used simultaneously in different countries and cultures. You can choose to do your campaigns this way or localize them that are different across markets and countries.

KISS principle

“I-I-I wanna rock and roll all night…. And party every day! I-I-…” Oh, sorry wrong KISS. The KISS principle stands for, “Keep it Simple Stupid,” and was designed to keep designs and/or systems as simple as possible. It’s used in many fields from science to marketing and advertising. Albert Einstein once said, “If you can’t explain it, you don’t understand it well enough.”

Dynamic Marketing

Markets are always changing and evolving, so why wouldn’t your marketing strategies do the same? Dynamic marketing is a strategy that maximizes customer data to create relevant, personalized, and flexible. There are 5 pillars of the dynamic marketing strategy. They are:

1.     Personalization: We’ve stressed the importance of this in every aspect of your business. Customers expect this now. It is the norm. Tailor-made messages guarantee that your audience will be satisfied.

Agile Marketing

Agile marketing is a fairly new concept and wasn’t introduced until 2012. It’s a strategy that prioritizes high-value projects and concentrates all resources on them. The team(s) then work in short, intense bursts to complete goals, assess their impacts, and work toward getting better results next time. At the core of this method, its values are:

·      Reacting to change instead of following a plan

·      Rapid repetitions over larger campaigns

·      Rapid repetitions over larger campaigns

·      Testing data and validated learning instead of “rules”

·      People and interactions over large audiences

·      Customer-focused instead of hierarchy

Presentation in Business: Become a Champ at Public Speaking

Did you know that, “About 77% of people have a fear of public speaking,” according to Cross River Therapy Group. Why is having good presentation skills important in business? Well, it can mean the difference between getting a new client, sharing knowledge efficiently with the team, and/or it will improve the impact of your message through a self-assured and grounded persona. Here are some reasons why it is vital in business.

Stand Out Advertising: How to Embrace Your Uniqueness

Trends come and go but good advertising lasts forever. We read a great article yesterday on the benefits of standing out from the crowd in the ad business or any business. We couldn’t agree more that it’s easy to go with the flow and just be like everyone else. The hard thing to do is be different and creativity should be wary of consensus. So, as humans how do we step into our uniqueness and let that shine through in a world that attempts to stifle it? Here are some steps you can take to embrace your one-of-a-kind self.

Data Storytelling

We’ve talked about good storytelling in past articles but what is data storytelling? Well, it’s just what it sounds like. It’s the usage of contextualized data collected by a business to craft a story that will be presented to your audience. They typically use infographics, visualizations, interactive maps, and articles. Just like any style of storytelling, data storytelling relies on engaging and informative narratives that can take very complex information and put it into laymen’s terms for the public. This is one of the benefits of data storytelling along with the ability to help brands understand their data and make good decisions going forward. Here are a few other reasons why data storytelling could be right for your business.

Celebrity Endorsement Advertising

Just one endorsement can spell an increase in sales by 4% almost immediately, according to Social Media Week. People idolize celebs and that’s no secret, so when brands use celebrities for their ads people are more interested in that product/service. These ads usually generate a lot of attention. Here are some reasons to use celebrity endorsement in your brand ads.

Business Strategy vs. Business Tactic

Strategy: an action plan that you will take to achieve a final goal. These are set to help businesses figure out what their long-term goals are. Tactic: individual steps taken to help the business achieve the end goal. These two work synonymously together to help a brand reach its goals. Both are necessary for brand success. How do you know if you have a good strategy and a good tactics plan?

Sex Appeal Advertising

We’ve all heard the saying, “Sex sells,” but many issues surround this idea of advertising. It is initially meant to evoke positive feelings about a brand association but one study shows that while people prefer ads with high sex appeal at first glance, when they are in the evaluation stage they prefer ads with low sex appeal (National Library of Public Medicine). While sexual imagery can bring attention to an ad it’s always a risky choice. Here we’re going to highlight the pros and cons of sexual advertising.

Emotional Advertising: Humor Appeal

Let’s take our PEMCO advertisement for example. It appeals to the humor of insurance through user-generated content videos we licensed for the spot. These videos consisted of “whoops” moments such as throwing a water balloon at the window of the house and breaking it. It’s funny, it’s something that consumers can relate to, and it shows the importance of the product they’re trying to sell: homeowner’s insurance. Humor is a great way to evoke positive emotions from your audience all while conveying a message. We find that funny ads are more memorable for us but that’s us so don’t take our word for it. A study done by the Journal of Marketing discovered that “humor is more likely to enhance recall, evaluation, and purchase intention when the humorous message coincides with ad objectives, is well-integrated, and is viewed as appropriate for the product category.”

Marketing for Good: Social Marketing

This style of marketing is sometimes called “marketing for good.” This style of marketing promotes a positive societal transformation that tries to influence positive actions instead of selling a product. Social marketing attempts to change behavior for the benefit of consumers or society. Commercial marketing, on the other hand, will attempt to change behavior for the benefit of the brand, such as sales. Typically, social marketing is used by nonprofits, charities, government organizations, emergency services, police, and fire groups. So, what is involved in social marketing and how do you go about creating a campaign? Here are some things to consider.

Scratch Baking: How to Build an Email List

Email marketing is one of the most effective. A stat according to Statista said that “companies make an average of $36 for every U.S. dollar they spend on email marketing.” That’s some pretty good ROI, right?! But… how do you get a quality email list? First, you have to get quality contact information. Second, you need relevant prospects who will want to buy what you are selling. Lastly, you will need to grow that quality, relevant list to BIG numbers. Here are a couple of ways to start an email list for your brand.

Propinquity Effect

Have you ever met someone new and felt that instant click? You somehow knew that the two of you were going to be friends? It may even feel like you’ve known them for years already. You can’t quite put your finger on what it is but you know you’re a match for each other somehow. This is the propinquity effect. This is caused when we meet someone with similar ideologies, attitudes, beliefs, etc. as ourselves. It is also known as the proximity between two individuals as well. When someone is in contact or closer to someone a relationship is more likely to form with that individual. Brands can use this effect to create strong bonds with their brand image and voice to those with similar ideologies, etc. If you create a solid and consistent image of your brand that your audience can relate to and expose them to your image more often, then you are destined for success when using the propinquity effect. This strengthens brand salience. There are two reasons that this effect can take place.

Guide to Gated Content

“I am Vinz, Vinz Clortho, Keymaster of Gozer.Volguus Zildrohar, Lord of the Sebouillia. Are you the Gatekeeper?”

-Ghostbusters  

What is gated content? It is any type of content that viewers can access only after they have given their information, such as email address. This is a way for brands to collect emails for lead generation. It can lead to more sales, and email list growth, and provide insights into your customers. Here are some examples of gated content that your brand can use to generate new leads.

Conformity Bias and Social Influence in Advertising

Most people are influenced heavily by society, whether they will admit to it or not. Conformity bias is when we change our behavior to become part of a bigger group or trend. This is the whole concept behind things that are “trending.” Think about hashtag challenges. People swarm for a chance to become part of these in hopes that their videos will go viral. With this in mind, how can your brand leverage conformity bias and social influence? For one, it can help with brand loyalty. Conformity to a particular group can satisfy Maslow’s Hierarchy of needs to belong. “Self-image congruence will reinforce the effect of conformity motivation on brand loyalty” (Journal of Brand Management, 2011).

Project Completion: Dealing with Grief

We never really think about the fact that advertising is a fast-paced industry with high demand. It comes in waves of really, really crazy and stuck in the doldrums. In other words, the highs are high and the lows can be low. We saw an article the other day that talked about dealing with grief when a big project ends. It’s interesting to think about. Sometimes we spend large amounts of time on these projects and we can feel a sense of sadness when they’re over, just like any other art profession. Actors deal with this. Athletes deal with this. Academics deal with this. We will tend to experience post-project depression and it’s a real term known by psychologists. Typically, it’s coupled with triumph and satisfaction but eventually that high wears off and we’re left with sadness. Having a purpose gives you motivation and determination, so it’s good to have these projects that make you feel that way. But that said any change in familiar patterns of behavior can cause conflicted feelings. This is the definition of grief. Here are some ways to deal with career grief after a project ends.

Acquiescence Effect

Are you a people pleaser? Turns out that since we live in a society with behavior standards and expectations most people want to act a certain way to “fit in”. Acquiescence bias occurs when people agree with sentiments or statements even when they may disagree with them. For example, when a survey is conducted many respondents will answer based on what they think the researchers want to hear instead of what they feel. When conducting market research for your brand it’s important to avoid this effect to obtain accurate responses that will be used for product and service improvements. There are a few things that cause this bias when conducting audience surveys for your brand.