Who remembers the Burger King “two equal buns” for Pride month last year? The marketing effort in Austria was meant to represent “equal love and equal rights.” However, they missed the mark terribly as the members of the LGBTQ community felt offended as it gestured a sexual innuendo. The German agency behind the idea had to act fast in response to the backlash and apologized. They promised to do a better job in the future of consulting the LGBTQ community when promoting their equal rights campaigns. This situation is a prime example of an emergency communication plan and while as we all hope this situation never arises for our company, it never hurts to be prepared.