Consumer trust is one of the most important aspects for the success of your business. Your brand voice is one way to secure this. Of course, UGC being the first. Wink, Wink. People respond to real people. Authentic people. This also adds to the personalization that everyone now expects in their customer experiences. So, having a unique voice that resonates with your audience is a way to create transparency but how do you do that? Think of your brand as an entity. A person. Who is this person who represents your business? What is their personality? What do they care about? Make sure that their tone is approachable and engaging that speaks your customer’s language. Here are some more tips on ways to humanize your brand’s voice.